Privacy Policy

Introduction

Welcome to https://buy-peanuts-for-birds.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring a secure online experience while you browse, interact, and shop with us. This comprehensive Privacy Policy explains how we collect, manage, and safeguard the personal information of our users, in line with various international data protection laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this Privacy Policy does not extend to external websites or services accessed via links on our site. These third-party entities have their own privacy policies governing data collection and usage, which you should review separately.

Processing Activities

This policy outlines the ways in which we process your personal information when:

You use any of our applications or services as an authorized user, ensuring a seamless and personalized experience.
You visit our website(s) linked to this Privacy Policy, allowing us to understand user behavior and preferences.
We communicate with you via email, phone, or SMS for newsletters, promotional offers, or customer support purposes.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide excellent customer service. The types of information we gather include:

Account Information: Details related to your user account, such as login credentials, profile settings, and account history.
Payment Information: Securely stored cardholder data, billing addresses, and payment transaction records.
Financial Information: Bank account details, investment portfolios (if applicable), and financial transaction histories.
Purchase Information: Items bought, purchase frequency, order history, and product preferences.
Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for improved user experience.
Location Data: GPS coordinates and location services data to offer personalized content and services.
Feedback: Reviews, ratings, comments, and suggestions to enhance our products and services.
Social Media Information: User handles, posts, and interactions from social media platforms when you choose to connect with us through them.
Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through direct user input, automated systems, and third-party service providers, ensuring compliance with relevant data protection regulations.

Cookies

We use cookies to optimize your browsing experience and gain valuable insights into user interactions. Cookies can be categorized as:

Strictly Necessary: Essential for website functionality, allowing users to navigate through pages seamlessly.
Preference: Remembering user preferences, such as language selection or theme choices, to provide a personalized experience.
Analytics: Tracking site usage, gathering statistical data, and improving our services based on user behavior.

Users have the option to manage and control non-essential cookies through our in-house Cookie Manager, giving them autonomy over their online tracking preferences.

Retention and Deletion

We adhere to strict data retention policies, keeping personal data only for as long as required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Securing your personal information is our top priority. We employ robust organizational and technical safeguards, including encryption protocols, secure server connections, and third-party processing partners who adhere to strict security standards, to protect against unauthorized access, disclosure, or misuse of your data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and products are not directed at minors, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your location, you possess certain rights concerning your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections or updates if your data contains inaccuracies.
Erasure: Also known as the ‘right to be forgotten’, request the deletion of your data under specific circumstances.
Restriction: Limit the use of your personal data in certain situations.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights or file appeals/complaints, please reach out to our dedicated privacy team via the contact details provided in this policy.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on our website, ensuring transparency and user awareness. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data protection questions, please contact us:

Email: [email protected]
Address: [Privacy Team Contact Address]

We value your trust in our company and are dedicated to maintaining the highest standards of data privacy and security.